Date(s) - Thursday, May 23, 2019
2:00 pm - 3:30 pm



Most organisations are now operating in fast-paced, complex and global business environments. A key challenge for any organisation in such a business environment is to ensure that it is resilient in face of uncertainties, changes and disruptions. Regulators are also increasingly focused on assessing the resilience of the organisation in context of the wider financial system. In this webinar, experts will share guidance on how to achieve operational resilience. Topics covered will include: –

  • Understand what it means to achieve Operational Resilience, and the increased expectations on regulated financial services firms.
  • Assess the links between the objectives of Operational Risk Management and firms’ Operational Resilience ambitions.
  • How Resilience can be integrated into your Operational Risk framework and be a demonstrable outcome of good Operational Risk management
  • Use a case study to demonstrate practical application of these concepts.

About the speakers

Ali Kazmi is a partner in EY’s EMEIA Financial Services Advisory practice and leads the Cyber Resilience solution. He has more than 18 years’ experience in IT audit, IT risk and Cybersecurity.

Ali has extensive experience in supporting clients prevent, detect, respond to and recover from Cyber-related disruption, including: facilitating Cyber resilience scenario rehearsals; defining key resilience risks in the FS marketplace; undertaking post incident reviews; and reporting to boards and regulators. He has also supported Internal Audit and Operational Risk functions in undertaking reviews of resilience.

Ali has presented at client events and conferences and has authored thought leadership on resilience topics.

Ali is a qualified Chartered Accountant (ACA) and a Certified Information Systems Auditor (CISA).

Craig Pondis a Director in EY’s EMEIA Financial Services Advisory practice and leads innovation in Non-Financial Risk (NFR) including Operational Risk. Having worked in both industry, technology and consulting, Craig has more than 18 years’ experience in designing, and implementing; Compliance, Conduct, and GRC frameworks and systems.

Craig has extensive experience in supporting clients in enterprise wide control framework system selection, along with enhancing, aligning and integrating Operational Risk processes with; Internal Audit, Compliance, and Control frameworks including 1st and 2nd line control assurance activities.

Over the last year Craig has focussed on the use of new technology including Artificial Intelligence (AI) and Robotics Process Automation(RPA) to develop solutions that reduce effort and provide risk insight.

Craig has presented at client events and conferences and has authored thought leadership on Operational Risk.

Craig has a 2:1 (Hons) degree in Business Studies specialising in Finance.


About the host

This session will be hosted by Manoj Kulwal. He is passionate about utilising risk management as a business management tool for designing effective business strategy and successfully implementing the selected strategy. He has been involved in development of the international risk management standard ‘ISO 31000’ and in development of ‘Certificate of Operational Risk Management’ offered by The Institute of Operational Risk. He has trained more than 1,000+ operational risk management practitioners from financial services firms globally over the last 5 years. He is currently the Co-Founder and Chief Risk Officer at RiskSpotlight. At RiskSpotlight, he leads the team that developed the world’s first forward-looking operational risk news service – RiskSpotlight Portal.



Webinar - Achieving Operational Resilience

Free webinar

To participate in this webinar you will need a computer and internet connection.

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